As the digital revolution gains momentum and despite modernisation efforts by government to deliver citizen services, routine processes such as issuance of entitlements and benefits, the financial transaction management and regulatory compliance remain largely paper-based, costly and complex, with significant risks arising from errors and fraud.


Citizens’ life events are locked in paper and red tape requiring consultation, regulation, reporting and auditing often involving all levels of government.

According to the World Economic Forum, Australia places 80th out of 140 countries in a ranking of the burden of government regulation on companies, citizens and communities costing $176 billion each year in forgone economic output.

Governments are looking to novel technologies like blockchain to solve a series of problems simultaneously to give public sector markets those missing tools to stream line and speed up the customer fulfillment process by shifting from paper based economies to digital citizen-at-the-centre services.

Civic Ledger’s blockchain solutions will transform the ways governments and citizens interact.

What We Do

Civic Ledger is an Australian startup that uses the best of emerging technologies to transform a wide range of business process challenges faced by public sector regulated markets.

We use technologies including blockchain and smart contracts to enable citizens and customers to self-manage the speed, convenience, and control over their transactions with government such as entitlements and benefits.

Once digitalised, the entitlement and benefit transaction can be viewed by interested participants across the supply chain  for tracking its ownership and transfer resulting in reduced time, cost and risks to governments when enforcing regulatory compliance.

Civic Ledger uses key blockchain innovative elements to build citizen-at-the-centre solutions for government which are missing from current legacy systems including:

 Notarisation and time stamping
 Issuance ownership and transfer
 Digital asset chain of possession
 Life-cycle tracking and transparency

Specialisms include:

Civic Commodities Blockchain-based Distributed Exchange Platforms to create new digital marketplaces for citizens to self-serve and self-manage entitlements such as permits, licences and vouchers.

Sustainable Commodities Blockchain-based Distributed Exchange Platforms to increase the transparency of sustainable commodities trades such as water, carbon, energy and precious resources.

Blockchain Professional Services:

Our team provides clear, concise and industry leading advice and delivery based on practical proven experience in Blockchain technologies, project delivery and strategic thinking.

Civic Ledger has been working with all levels of government to explore the possibilities of the blockchain technology and smart contracts as an enabler to create a transparent and open market places to complete the customer fulfillment process.



Blockchain technology is an emerging way for businesses, industries, and governments to almost instantaneously make and verify transactions—streamlining business processes, saving money, and reducing the potential for fraud.  At its core, a blockchain is a data structure that is used to create a digital transaction ledger that, instead of resting with a single provider, is shared among a distributed network of computers.

The result is a more open, transparent, and publically verifiable system that will fundamentally change the way governments can think about exchanging value and assets, enforcing contracts, and sharing data across industries. The applications using blockchain are almost limitless, ranging from loans, bonds, and payments to more efficient supply chains to even identity management and verification.

Below is a great introduction to the blockchain technology demonstrating how it can change governance, society and the way citizens and governments can create new economies of the future.

Short film credit: Furtherfield and Digital Catapult. Published 6 October 2016. Duration 7.42 min.



A key challenge for government is how to share information when they are organised into silos and which department has the right copy of that information to base a decision upon.

Current legacy systems and business processes used by governments perpetuate the problems that we as customers are familiar with: too many forms, high fees, slow response times, complex governance and the need for different departments within different levels of governments to achieve consensus on information to provide a service.

Civic Ledger believes that those governments exploring the potential of blockchain technology and smart contracts, will have better engagement with their citizens and customers.  Blockchain technology can enable both integrity and transparency of government by:

 Enhancing security
 Enabling lower costs for financial transactions
 Increasing speed of transactions
 Enabling greater transparency of those transactions
 Solving digital identity
 Reducing fraud to solve the double spend problem

To learn more about how blockchain technology can be explored by both the private and public sectors, please enjoy the below TED Talk from Bettina Warburg, Blockchain Expert, Co-Founder and Managing Partner at Animal Ventures.

Bettina Warburg is a blockchain researcher, entrepreneur and educator. A political scientist by training, she has a deep passion for the intersection of politics and technology.  Since her TED Talk in November 2016, it has had over 1.3 million views.  Duration 14.57 mins.


China’s crypto start-up exiles like InvestDigital target Australia for ICOs

JANUARY 29, 2018

It was a futuristic deal. As the traditional capital markets took a breather in the days after Christmas, InvestDigital, a Chinese-based start-up building a funds management platform for crypto assets, raised $US23 million ($28.4 million) worth of the cryptocurrency Ether in an initial coin offering (ICO).

Civic Ledger’s Founding Chair, Victor Jiang speaks with the Australian Financial Review’s James Eyers about why Australia is attractive for running Initial Coin Offerings (ICOs).

Read full article here ../

Cryptocurrency Trading Explained: What You Need To Know

Here is all the important information on regulations, risks and rewards.

NOVEMBER 20, 2017

Concepts such as ‘cryptocurrency’ and ‘blockchain’ have become major buzzwords in the financial world as of late and, even if you aren’t from an economics background, people are starting to realise that things like Bitcoin and Ethereum can be major moneymakers.

Investing and trading in digital currencies is quickly turning into the newest way to jump on the cryptocurrency bandwagon, and while it isn’t too late to join the party, wrapping your head around exactly how to do that is one very daunting task.

Civic Ledger’s Lachlan Feeney talks to Luke Cooper about Ethereum and why it is so much more than cryptocurrency.

Read full article here ../


If You Haven’t Heard Of ‘Women in Blockchain’ It’s Time You Did

The group is brand new in Australia and it’s easy to get involved.

OCTOBER 27, 2017

When entrepreneur Katrina Donaghy attended a Women in Blockchain meetup in New York City, there were a lot of things that surprised her.

“Well, first of all it was funny hearing my voice, being Australian. I found my voice very different to everybody else’s,” Donaghy told HuffPost Australia.

Accents aside, sitting in a room with over 50 female entrepreneurs inspired Donaghy to help bring the meetups to Australia and that is exactly what she did. As a Co-Founder of Civic Ledger, an Aussie company that uses blockchain to generate market solutions, Donaghy was certainly the woman for the job.

Read full article here ../

What is A Digital Wallet?

It’s really as simple as it sounds.

OCTOBER 9, 2017

Okay, so you have your head around the idea of the currently emerging Blockchain technology and you pretty much understand what a cryptocurrency is, now onto the next step — what is all this talk about a ‘digital wallet’?

While it can be quite a daunting task to get your head around all of these new concepts, we promise it’s far easier to come to terms with what a digital wallet actually is — it’s really as simple as it sounds.

Locky Feeney, our Senior Technology Officer and Blockchain Developer explains how Digital Wallets work.

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Blockchain Explained: What You Need To Know

This is how the technology works and why you should care.

AUGUST 3, 2017

As emerging technologies continue to revolutionise the way we live and transact, concepts like ‘cryptocurrency’ and ‘blockchain’ are becoming increasingly relevant to our collective financial future.

Major banks are already talking about and beginning to use blockchain, a technology that could drive the digital transactions of the future. And it’s become a major buzzword in financial circles around the world for its potential to change the exchange of value as we currently know it.

While the technology itself is in the very early stages of existence and is complicated to understand, businesses and entrepreneurs around the globe are looking at ways to effectively use it in the belief that blockchain could be the next big worldwide innovation.

So what exactly is blockchain technology and why is it important?

As Grantly Mailes, the CEO of Civic Ledger, a company that uses blockchain systems to solve public sector problems, told HuffPost Australia the entire process happens via a peer-to-peer app or a website accessible with an Internet connection and is as easy as pressing a few buttons.

Read full article here ../

Australia’s blockchain adoption at tipping point

JUNE 19, 2017


Although blockchain is no silver bullet, experts say Australian organisations should embrace and invest in the technology.

Blockchain, or distributed ledgers, could deliver much-needed productivity benefits and drive innovation across Australia, but the nation’s leading research agency has warned that it is no silver bullet and the road ahead will be bumpy.

In the public sector, the city of Melbourne is testing the use of blockchain with Australian startup Civic Ledger to allow citizens to trade parking entitlements. New South Wales is also considering how blockchain could be used to manage land title transfers, or to boost consumer protection.

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Blockchain’s new coming of age

MAY 29, 2017


In a week when Bitcoin broke through the $US2,000 barrier, news emerged that a pallet of Coonawarra wine had completed its 8,100 kilometer journey to China’s Qingdao with its provenance proved by blockchain every step of the way.

Victor Jiang, founding partner of Sapien Ventures and chairman of Civic Ledger, which develops blockchain based solutions for public sector applications, said that the company had been working on a pilot with the City of Melbourne that would use blockchain to allow people to trade parking entitlements.

Civic Ledger has developed a blockchain platform exchange for government services that allows government issued certificates to be issued and tracked through a single consensus database.

Full article here ../

National competition yields innovative solutions to water market issues

28 April 2017

The challenge was this: can you provide a technical solution to improve the transparency and reliability of information about Australia’s water market?

According to a new Federal Government initiative, Aither, Civic Ledger, NGIS Australia and The Marsden Jacob Unit Trust are on the right track.

They were among dozens of applicants for the latest round of funding from the Business Research and Innovation Initiative (BRII), and each successfully secured between $80,000 and $100,000 to develop their solutions further.

Full article here ../

Feds funding water market transparency solutions

The Federal government is providing nearly $400,000 to encourage the development of innovative solutions to improve transparency and reliability of water market information.

Four firms, Aither, Civic Ledger, NGIS and the Marsden Jacob Unit Trust have been given grants, ranging from $80,000 to nearly $100,000, under the Business Research and Innovation Initiative (BRII).

Federal Industry, Innovation and Science minister Arthur Sinodinis said the latest round of the BRII aimed to encourage small to medium enterprises (SMEs) to create new products and services in five areas, identified by the government.

“SMEs with the most promising ideas and products arising from these 20 initial grants may be eligible for a further grant of up to $1 million each,” Mr Sinodinis said.

“This would be to develop a prototype, or proof of concept, of their solution with government having the option of being the first customer.”

Civic Ledger’s chief executive Grantly Mailes said the company aimed to bring transparency and confidence into Murray-Darling Basin water markets.

“The Australian water market is highly complex with four state registries and many brokers and exchanges,” Mr Mailes said.

“This complexity introduces lags and information asymmetry.

“If we can improve the transparency and reliability of water market information, we boost confidence in the market which will lead to increased participation and better use of this precious resource”.

Full article here ../

Civic Ledger now a member of the Australian Digital Currency Commerce Association

22 March 2017

The Australian Digital Currency and Commerce Association (ADCCA) is the country’s leading council and representation of and for digital currency businesses along with other key industry participants.

Civic Ledger joins ADCCA as an industry member and takes its place alongside industry leaders including IBM, Optus, ASX, Australia Post, EY, PwC, Deloittes and the Local Government Association of Queensland to name but a few.

As Grantly Mailes, CEO, Civic Ledger explained, “our purpose is to use emerging technologies like blockchain and smart contracts to help public sector markets solve complex business process problems in the digital economy.  We see that our solutions are applicable on a global scale.”

“ADCCA’s memorandums of cooperation with international counterparts, its extensive network and its mission to speak at a national and international level on behalf of the Australia’s leading digital currency and blockchain technology businesses, is of great interest to Civic Ledger and we look forward to a productive partnership.”

For more information about ADCCA and its latest news, click here.

Grants support the innovative ideas of small and medium businesses

14 March 2017

Today, Minister for Industry, Innovation and Science, Senator the Hon Arthur Sinodinos AO announced that 20 small and medium businesses will share in more than $1.8 million in initial funding to develop innovative solutions to solve public sector challenges under the Business Research and Innovation Initiative (BRII).

The Department of Industry, Innovation and Science received 180 applications for feasibility study grants.

Civic Ledger is one of the 20 small and medium businesses and will be undertaking a feasibility study to improve transparency and reliability of water market information by exploring the use of emerging technologies including blockchain and smart contracts.

Civic Ledger’s CEO and Co-Founder, Grantly Mailes, praised the Australian Government for investing in Australian start-ups like Civic Ledger to explore emerging technology like blockchain and smart contracts outside traditional finance systems.

A list of grant recipients can be found here.


Civic Ledger Team

We are founded by a team of highly respected public sector professionals who knows government, blockchain technology and digital platforms.

Victor Jiang, Civic Ledger’s Founding Chairman, is a serial entrepreneur and founding Chairman of Sapien Ventures – a Fintech and blockchain-focused venture capital firm with presence across Silicon Valley, Australia and China. Victor has lived and worked across 12 countries, having worked with some of the largest Fortune 50 companies as well as countless startups. Victor currently sits on 6 technology company boards across the 3 continents, including 4 as Chairman.

Grantly Mailes, co-founder and Executive Director of Civic Ledger, is a technology adviser, entrepreneur and innovator. He has over 25 years of experience in advising senior business and government leaders on the use of digital  technologies to reshape enterprises and governments. He has also been an operational Chief Information Officer and Chief Digital Officer in both the public and private sectors.

Katrina Donaghy, co-founder and Chief Executive Officer of Civic Ledger, has extensive experience in public policy and early stage commercialisation. She is the organiser of the Brisbane Women in Blockchain Meetup and regularly speaks on the topic of why cities and governments should be exploring blockchain technologies.

Darren Langley, Civic Ledger’s Senior Blockchain Lead, has over 15 years’ experience building exciting digital products for government, professional services, financial services, and the sustainability industry. He has commercial experience working with the Ethereum blockchain and writing smart contracts.

Lachlan Feeney, Civic Ledger’s Blockchain Developer, is an up and coming systems developer, coding to a range of programming languages including Solidity (Ethereum blockchain) C#, Objective C and Python. He has worked on number of projects using these languages and is constantly improving his skill set as he progresses through his university degree.

Civic Ledger was founded in September 2016.

Connect with the Team

For all business inquiries email [email protected]

For all press inquiries email [email protected]