At Civic Ledger, we are committed to protecting the privacy of our customers and users. This Privacy Policy sets out how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Act 1988 (Privacy Act) and the European Union General Data Protection Regulation (GDPR) as well as the Consumer Data Right (CDR) in Australia.

Collection of Personal Information:

We may collect personal information, such as name, contact details, and usage data, when you use our software or services, or when you communicate with us. We only collect personal information that is necessary for the operation of our software and services, and we will only collect personal information with your knowledge and consent.

Use of Personal Information:

We may use personal information for the following purposes:

• To provide and improve our software and services.

• To communicate with you about our software and services.

• To comply with legal and regulatory requirements.

We will not share or disclose personal information to third parties without your consent, except as required by law.

Use of Cookies

Cookies are small text files that are stored on your device when you visit our website. They are used to remember your preferences, login information, and browsing history, among other things. Cookies can be set either by our website you are visiting (first-party cookies) or by other websites that run content on the page you are viewing (third-party cookies).

Types of cookies we use:

• Session cookies: These are temporary cookies that are deleted when you close your browser. They are typically used to remember your preferences during a browsing session.

• Persistent cookies: These are cookies that remain on your device even after the browser is closed. They are typically used to remember your preferences and login information for future visits to the website.

Purpose of Cookies:

• To remember your preferences and settings for the software, such as which features you have used and your preferred layout.

• To track usage of the software and identify any issues that users may be having.

• To understand the performance of marketing campaigns and to track the behavior of users on the website.

Managing your cookie preferences

You can manage your cookie preferences through your browser settings. You can choose to accept or reject cookies, or configure your browser to prompt you before accepting a cookie. You can also delete cookies that have already been stored on your device.

Consent: We will not set any non-essential cookies until we have obtained your consent. By continuing to use our website, you are providing your consent for us to set cookies.

Compliance with GDPR: We comply with the EU's General Data Protection Regulation (GDPR) and we take appropriate measures to protect your personal data.

Data Security:

We take the security of personal information seriously and have implemented appropriate physical, technical, and administrative measures to protect personal information from unauthorised access, alteration, disclosure, or destruction.

Data Retention:

We will only retain personal information for as long as necessary for the purposes for which it was collected.

User Access and Control:

You have the right to access, update, and request the deletion of personal information that we hold about you. You also have the right to request that we restrict the use of your personal information. To exercise these rights, please contact us at business@civicledger.com.

Privacy Policy Updates:

We may update this Privacy Policy from time to time to reflect changes to our privacy practices or to comply with operational, legal or regulatory requirements. We will notify you of any significant changes to this Privacy Policy.

Compliance:

We comply with all applicable laws and regulations regarding data privacy and security, including the Privacy Act and the GDPR.

Third Party Tools:

We use third party tools or technologies to provide services, and we will ensure that these third parties are in compliance with the privacy regulations and have the appropriate security measures in place.

Data Breach:

We will notify you in the event of any data breaches that occur and take appropriate measures to protect the data.

Auditing:

We conduct regular audits to ensure that our privacy procedures are being followed and that personal information is being protected appropriately.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us at business@civicledger.com.

C/o CEO, Civic Ledger

Level 18, Waterfront Place, 1 Eagle Street, Brisbane Queensland 4000, Australia

Effective: 13 June 2023